At Magnate Media, we are committed to ensuring that your orders are processed and delivered promptly and securely. This Shipping and Packaging Policy outlines our procedures for shipping, handling, and packaging products purchased on our website (“Website”).

1. Shipping Policy

a. Shipping Destinations:

  • We currently ship to addresses within INDIA.
  • International shipping is available to select countries. Please contact our customer support team for more information.

b. Shipping Methods and Delivery Times:

We offer the following shipping options:

  • Standard Shipping (Domestic): 5 to 7 business days
  • Standard Shipping (International): 7 to 10 business days.
  • Delivery times are estimates and may vary depending on your location and external factors beyond our control.

c. Shipping Costs:

  • Shipping costs are calculated based on the weight, dimensions, and destination of the package.
  • Shipping charges will be displayed at checkout before you complete your purchase.

d. Order Processing Time:

  • Orders are typically processed and shipped within 5 to 10 business days of receiving payment.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Packaging Policy

a. Packaging Materials:

  • We use high-quality packaging materials to ensure that your items arrive in perfect condition.
  • Packaging materials may include boxes, bubble wrap, packing paper, and protective padding.

b. Environmentally Friendly Practices:

  • Whenever possible, we use recyclable and eco-friendly packaging materials.
  • We encourage our customers to recycle packaging materials after use.

3. Shipping Confirmation and Tracking

a. Order Confirmation:

Once your order is placed, you will receive an order confirmation email with the details of your purchase.

b. Shipping Confirmation:

When your order is shipped, you will receive a shipping confirmation email with tracking information.

c. Tracking Your Order:

You can track your order using the tracking number provided in the shipping confirmation email.
Tracking information may take up to 24 hours to update after the order has been shipped.

4. Delivery Issues

a. Incorrect or Incomplete Address:

Please ensure that your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

b. Lost or Stolen Packages:

If your package is lost or stolen, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue.

c. Damaged Packages:

If your package arrives damaged, please contact our customer support team within 7 days of delivery. Provide your order number, photos of the damaged package, and details of the damage.

5. International Shipping

a. Customs and Import Duties:

International shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.
Customs policies vary widely, so please contact your local customs office for more information.

b. International Delivery Times:

Delivery times for international orders vary based on the destination country and customs processing times.

6. Contact Us

If you have any questions about our Shipping and Packaging Policy, please contact us:

Magnate Media

By making a purchase on our Website, you agree to this Shipping and Packaging Policy. Thank you for shopping with Magnate Media.