At Magnate Media, we value your satisfaction and strive to provide quality products and services. Please review our Returns and Cancellation Policy to understand the terms under which you can cancel orders on our website https://www.magnatemedia.co.in/ (“Website”).

1. No Return Policy

a. Order Cancellation:

All items sold on our Website are final sale and cannot be returned or exchanged.
This includes physical books, digital products (eBooks, audiobooks, etc.), items purchased on sale or with a discount, and gift cards.

b. Exceptions:

We only replace items if they are defective or damaged. If you receive a defective or damaged item, please contact our customer support team within 7 days of delivery at [Your Email Address] or [Your Phone Number] to report the issue. Provide your order number, details of the damage or defect, and, if possible, include photos.

2. Cancellations

a. Order Cancellation:

You can cancel your order before it has been shipped by contacting our customer support team at [Your Email Address] or [Your Phone Number].
If your order has already been shipped, it cannot be canceled.

b. Digital Products:

Digital products (eBooks, audiobooks, etc.) cannot be canceled or refunded once the purchase is complete.

3. Damaged or Defective Items

a. Reporting Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team within 7 days of delivery at email@magnatemedia.co.in
Provide your order number, details of the damage or defect, and, if possible, include photos.

b. Resolution:

We will review your report and offer a resolution, which may include a replacement or a refund, based on the circumstances.

4. Contact Us

If you have any questions about our Returns and Cancellation Policy, please contact us:

Magnate Media
Email: email@magnatemedia.co.in

By making a purchase on our Website, you agree to this Returns and Cancellation Policy. Thank you for shopping with Magnate Media.